Shipping policy
Shipping Policy
Last updated: August 29, 2026
Thank you for shopping with us! We’re committed to getting your order to you safely and as quickly as possible.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed.
Please note that orders are not processed or shipped on weekends or holidays. During sales, promotions, or other high-volume periods, processing may take a little longer.
Once your order has been shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated delivery times begin once your order has been shipped:
- Canada: 3–7 business days
- United States: 5–10 business days
- International: 7–20 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier delays, customs, holidays, or other circumstances outside of our control.
Shipping Rates
Shipping costs are calculated and displayed at checkout based on your delivery address, order size, and available shipping options.
From time to time, we may offer free shipping promotions. Any applicable free-shipping offer will be clearly stated on our website.
Tracking Your Order
When your order has shipped, you will receive an email containing your tracking number, if tracking is available for your shipping method.
Please allow 24–48 hours for tracking information to update after your order has been shipped.
Incorrect or Incomplete Address
Please make sure your shipping address is correct before completing your purchase.
If you provide an incorrect or incomplete address and the package is returned to us, you may be responsible for the cost of reshipping the order.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that we will be able to change the address after an order has been placed.
Lost, Stolen, or Damaged Packages
Once an order has been delivered to the shipping address provided at checkout, we are not responsible for packages that are lost or stolen.
If your package appears to be lost or has been significantly delayed, please contact us and we will do our best to assist you.
If your package arrives damaged, please contact us as soon as possible and provide photos of the damaged package and product.
International Orders
International customers may be responsible for customs duties, taxes, or other fees charged by their country's customs authorities.
These fees are not included in the product or shipping price unless otherwise stated at checkout.
We are not responsible for delays caused by customs.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: posify1@gmail.com
Store: Posify
We’re happy to help!